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PACIFIC VOCAL SERIES
Event Management & Reservations
Privacy Policy
Effective date: 05/05/2025
Calvert & Company (“Calvert & Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, events, ticketing pages, newsletters, and any other services that link to this Policy (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy.
1) Information We Collect
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Information you provide: name, email address, phone number, billing and mailing address, payment details (processed by third-party payment processors), preferences, and any messages you send us.
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Event & ticketing data: ticket purchases, RSVPs, seating selections, and related order information.
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Marketing & communications: newsletter sign-ups, survey responses, and feedback.
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Automatically collected data: device and browser information, IP address, pages viewed, referring/exit pages, and general location (via cookies or similar technologies).
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Social & third-party integrations: if you connect via a social network or third-party platform, we may receive certain profile or account information per their settings.
2) How We Use Information
We use information to:
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Provide, operate, and improve the Services and events
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Process orders and customer support requests
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Send transactional messages (receipts, confirmations, reminders)
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Personalize content and marketing (with your consent where required)
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Analyze performance and usage to enhance user experience
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Comply with legal obligations and enforce our terms
3) Cookies & Similar Technologies
We use cookies and similar technologies for site functionality, performance analytics, and, where applicable, targeted marketing. You can manage cookies in your browser settings. Some features may not function properly without cookies.
4) How We Share Information
We may share information with:
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Service providers/partners (e.g., ticketing, payment processing, email delivery, analytics, website hosting) who process data on our behalf under confidentiality agreements
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Business transfers (e.g., merger, acquisition, asset sale)
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Legal reasons (to comply with law, protect rights, safety, or prevent fraud)
We do not sell your personal information.
5) Payment Processing
Payments are processed by third-party processors who handle your payment data under their own security and privacy practices. We do not store full payment card numbers.
6) Data Retention
We retain information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and applicable law.
7) Your Choices
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Marketing emails: You can unsubscribe via the link in our emails or by contacting us at concierge@artofcalvert.com.
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Cookies: Control cookies through your browser settings.
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Access, update, or delete: See “Your Privacy Rights” below.
8) Your Privacy Rights
Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information; to opt out of certain processing; or to receive a portable copy of your data.
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California (CCPA/CPRA): California residents can request access, deletion, correction, and to limit the use and disclosure of sensitive personal information. We do not sell or share personal information for cross-context behavioral advertising as defined by CPRA.
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EEA/UK/Switzerland (GDPR): Legal bases may include consent, contract performance, legitimate interests, legal obligations, and vital interests. You may have rights to access, rectify, erase, restrict, object, and data portability. You may also lodge a complaint with your local supervisory authority.
To exercise rights, contact concierge@artofcalvert.com. We may need to verify your identity and may decline requests where permitted by law.
9) International Transfers
If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. and other countries that may have different data protection laws than your country of residence. We take measures to protect your information in accordance with this Policy.
10) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
11) Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact concierge@calvertandcompany.com.
12) Changes to This Policy
We may update this Policy from time to time. The “Effective date” will reflect the latest revision. Material changes will be highlighted where appropriate.
13) Contact Us
Calvert & Company
Email: concierge@artofcalvert.com
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